FAQs
Frequently Asked Questions (FAQs) 🤔❓
At ISTHEIDEAL, we want to make your shopping experience as smooth as your favorite silk dress. 💃✨ Here are some of the most common questions we get:
1. How long does shipping take? 📦⏳
- USA Orders: Your order will arrive in 3 to 5 business days! 🚚💨
- International Orders: Expect your delivery in 7 to 15 business days, depending on your location. 🌍✈️
2. Can I return or exchange an item? 🔄👗
Yes, of course! You have 30 days from the date of delivery to return or exchange your item. Just make sure it’s in its original condition with tags attached. 😍
How to return:
- Email us at istheidealshop@gmail.com.
- Follow the simple steps we’ll send you to process your return. 💌
3. Do you offer free shipping? 🆓📬
Yes! We offer free standard shipping on all U.S. orders over $75. For international orders, shipping costs vary based on your location. 🌎💁♀️
4. How do I track my order? 🧐📍
Once your order is shipped, we’ll send you an email with a tracking number. Just click the link and watch your package come to you! 🎉💌
5. Can I cancel or modify my order? ❌✏️
If you need to make changes or cancel your order, please contact us at istheidealshop@gmail.com within 24 hours of placing it, and we’ll do our best to assist you! ⏳
6. What payment methods do you accept? 💳💸
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and more. We've made checkout quick and secure! 🛍️🔐
Still have questions? Don’t hesitate to reach out at istheidealshop@gmail.com—we’re here to help! 💌
ISTHEIDEAL: Personalize your world! 💃👗